SHIPPING AND RETURNS

shipping

thank you for supporting CGS, sincerely. orders will be shipped out 1-3 business days following your order. please allow 5-7 business days for your orders to arrive once they are shipped, especially in the winter season.

we ship via USPS to minimize your shipping costs.

please note there will be a $15 invoice for orders that need to be rerouted due to incorrect address, change in location, etc. if the item is lost in transit due to any error on information provided for shipping, there will be no refund.

canceling

change your mind? you can cancel your order by reaching out to donette@cozygirlsquad.com within 24 hours of the order being placed. after 24 hours, the order is unable to be canceled.

returns and exchanges

since our items are limited edition and will not be reproduced after selling out, there are no exchanges at this time. if you would like to return an item, please reach out to donette@cozygirlsquad.com within 14 days of receipt. after 14 days, the window for returns have closed. return postage is not covered by CGS. Any item must be unworn and in its original packing.